The Role and Utilization of Key Project Metrics: Billable Performance to Target

Professional services firms need to track billable performance to target, to ensure that their projects will be delivered as outlined.

Budgetary and timeline dimensions can also be met synchronously by tracking performance to target all portfolio projects.

Professional Service Automation

Introduction to billable performance to target

Billable performance to target focuses on the time spent on billable projects and future projections for optimal goal achievement.

It is a dynamic metric that can be assessed at any point in the project to determine the likelihood of timely completion.

Managers can intervene and provide support on billable projects to ensure alignment with overall goals.

The importance of billable performance metric

One of the main reasons why enterprises track billable performance to target is to gain greater visibility.

Schedule adherence and timeframe optimization can be done earlier when billable performance is tracked closely.

Firms can improve transparency within project delivery, and ensure milestones are met within budgets.

The metric billable performance to target is also important to track long-term so that firms can understand whether the monthly or quarterly output is aligned with targets.

Long-term projects with specific milestones can be achieved with greater accuracy when firms track billable performance to target closely.

Billable performance to target is also vital when managing multiple projects.

Resources that are booked for multiple projects over a longer timeframe, need to be aligned with different sets of project goals.

Through tracking performance to target, managers can get greater clarity for project success.

Improving billable performance to target

There are several strategies that firms can deploy to ensure that they’re able to calculate and improve billable performance to target.

1. Improving tracking accuracy

With the right tracking tool such as professional services automation software, firms can improve tracking accuracy. Billable hours, planning data, and other vital metrics can be centralized with complete access.

2. Utility of resources

The utility of resources will be a key metric to track so that they are trained effectively for upcoming projects. Through tracking utilization, billable performance can be analyzed along with target setting for groups.

3. Project resource snapshot

With a dynamic project resource snapshot, companies can track performance in a more agile way. They can extract insights from weekly output to understand whether the target hours or output is realistic.

4. Improved collaboration for delivery

By enhancing the level of collaboration between managers and employees, firms can improve billable performance to target metrics. Managers can intervene when required to ensure that billable performance is aligned with project goals.

In conclusion

Firms can enhance their oversight capabilities and improve schedule adherence by tracking billable performance to target their projects.

Managers can improve transparency and provide support with the right technology solution that can empower them to track billable performance to target.

Get the best project insights with robust PSA software. Learn more about ProductDossier PSA solution and request a demo here —

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